Maintenance and owner billing for resorts and holiday parks
Every room ready. Every job accounted for.
Liroda Ops runs maintenance for resorts and holiday parks. Your team logs, assigns and closes jobs from a phone, you can see which rooms still have open work, and owners get billed by room — without a whiteboard, a group chat or a spreadsheet.
In daily use at Palm Bay Resort, Whitsundays, since June 2026.
30-day pilot. Setup and staff training included.
- By room
- owner billing: labour and parts, itemised
- 3
- roles: admin, technician, reporter
- 5
- languages, per user
- Any device
- iOS, Android & web
The quiet cost
Maintenance breaks where the handover happens
The job dies at shift change
A guest tells reception, someone writes it on a whiteboard, and the next shift starts from zero. Nobody owns it, so it waits.
A blocked room is a night you can't sell
If you can't say which rooms still have open work, rooms sit idle while someone waits on a part you already had in the shed.
The owner asks, and there's no answer
Paper and group chats can't show what was done, by whom, for how long, or what it cost. So the invoice becomes a conversation.
How it works
From a guest complaint to an owner invoice
- 01
Report
Anyone on staff picks the room, sets a priority and adds a photo. High priority emails every active technician immediately.
- 02
Assign
The job lands on the maintenance list with its room, priority and date. The reporter never needs a login to explain it twice.
- 03
Fix
The technician logs the category, time spent, number of workers and the parts used. Stock is deducted as they go.
- 04
Bill
Jobs are grouped by room. Mark them as billed and you get a line-item summary you can forward to the owner as the receipt.
Ready to see this running at your property?
Book a 20-minute demoWhat's in it
Built for the person holding the toolbox
- Owner billing, built in
- Labour at your hourly rate plus parts at unit cost, grouped by room. Marking jobs as billed emails you the summary — forward it as the invoice.
- Stock that counts itself
- Every part used in a job is deducted from inventory. Set a critical level and the dashboard tells you what to reorder before a repair stalls.
- Priorities that escalate
- High fires an email to every active technician the moment it's logged. Medium, Low, Whenever Possible and Do Not Fix stay quiet.
- The numbers behind the week
- MTTR, invoiced versus pending by room, monthly cash flow, hours per technician, task categories and the parts you keep replacing.
- Any phone, five languages
- Available on the App Store, Google Play and the web. You can also add it to your home screen if you prefer. English, Spanish, French, Italian and German, saved per user.
- Maintenance that schedules itself
- Define recurring tasks — filter cleans, equipment checks, seasonal inspections — and they appear in the task list automatically, on schedule, without anyone having to remember.
Who it fits
Resorts and holiday parks
Rooms, villas and shared facilities maintained by a small team that is never at a desk.
Serviced apartments and strata
Work needs to be attributed to a specific unit, because a specific owner pays for it.
Multi-property groups
The same workflow and the same hourly rate across properties, with one place to check.
Not for everyone. It is not built for a single handyman with ten rooms, and it is not an asset-condition or statutory-compliance register. If that's what you need, we'll tell you on the call.
About us
Built inside a resort, by the team behind Liroda
Liroda started in bars and restaurants: software shaped by the people doing the work, not by a vendor guessing at it. Liroda Ops applies the same conviction to hotel maintenance.
Santiago Morales, the founder, works maintenance at Palm Bay Resort in the Whitsundays. He kept hitting the same wall — the tools were built for a manager at a desk, while the job happens between villas with a toolbox in one hand and a phone in the other. So he built the tool he needed, with his own team, and it has been reshaped by their feedback every week since.
Same team, same idea: the software follows the work, not the other way around.
Pricing
Priced per property, not per seat
The price depends on the size of the property and the number of rooms. You get a fixed monthly quote on the demo call, and it doesn't move because you hired another technician.
Every property starts with a 30-day pilot. Setup and staff training are included.
Book a 20-minute demoEvery plan includes
- Rooms, owners and staff set up for you
- Unlimited jobs, photos and history
- Per-room billing summaries
- Inventory with stock alerts
- Analytics and MTTR
- All five languages
Questions
The things managers ask on the call
Do technicians need to install an app?
No, installation isn't required. Liroda Ops is available on the App Store, Google Play and the web. You can also add it to your home screen if you prefer.
How does owner billing actually work?
Completed jobs are grouped by room and priced with your hourly rate plus the parts used. You select the jobs and mark them as billed; Liroda Ops emails you a summary you can forward to the owner as their receipt.
What stops a technician editing a job after it's invoiced?
The edit lock. Once a job is billed, the technician can no longer change it. An admin can still correct line items from Invoiced History.
Who gets alerted when something is urgent?
High priority sends an email to every active technician the moment it is logged. Every other priority stays in the task list without sending email.
Does it replace our accounting software?
No. It tells you what to bill and gives you the summary; invoicing and reconciliation stay wherever you do them today.
Can we try it before committing?
Yes. The pilot runs for 30 days with your own rooms and staff, and setup and training are included.
Next step
See it with your own rooms
A 20-minute call, no slideshow. We walk through a normal day at your property and you tell us where it breaks. Prefer to write? The form reaches Keely or Santiago in Airlie Beach — people, not a bot.
Book a 20-minute demo
Keely Monaghan · Customer contact
Questions about pricing, setup or whether it fits your property.
Santiago Morales · Founder
Runs every demo. Built Liroda Ops while doing maintenance at Palm Bay.
- hello@liroda.cloud
- Airlie Beach, Queensland